Rick Hebert and Associates

Computer Utilization Operations Analysis
End User Utilization Analysis
"Other" Select Services

More reliable backups; better utilization of resources; more proficient utilization of existing personnel; improved workflow language or Advanced Job Scheduler execution; additional or enhanced program executions; faster downloads; database security replication options and more.

Join RHA at the EGRC - Excellence in Governance, Risk, Compliance & Information Security Conference in Portland, Maine - June 12-14, 2012.
Use code - REHGARC for a special RHA 15% discount!
Click Here for the detailed EGRC Agenda

End User Utilization Analysis Benefits:

We'll evaluate what specific new or training on present modules would provide needed assistance along with determining if enhancements should be considered in other areas such as program execution or run time options; application specifications; respective system configuration; security or other enhancements and we will also suggest strategies for implementation of subsequently recommended and approved enhancements.

Other Selected Services We Offer

Specification Review and Training

"If we had any idea of benefits of this review/training, we'd have done it years ago"
"On implementation of enhancements, we will save dozens of person-hours every month"
"We never imagined that the source of so many problems were caused by our own specs"

Automate NSF/NCF Pay and Return Decisions
Business Continuity Planning
COLD and Imaging System
Computer Operations Training
Document Archive
General Ledger Reporting and Integration
Information Security and Risk Management
Installation, Implementation, Upgrade, Refreshes, and Training
Item Entry Specifications Review/Training
Periodic Account Deletion and File Re-organization
Platform Upgrades or Installations
Specification Review and Training
Report Writer Migration and Training
Temporary Personnel Coverage
Transaction Code Analysis
Transaction Input System
User Training
Vendor Management

Professional Services

We like nothing more than to install a module, configure it and then show you how to implement and customize it to your bank's best advantage. We are technology experts with an eye on efficiency. We can offer assistance based on a broad and varied experience from many years at financial institutions and consulting with financial institutions.

Operations

We live and breathe bank operations.

Period.

Rick Hebert & Associates

We've been providing independent consulting services to banks utilizing Fiserv Premier® software since 2002!

Whether you are an in-house or serviced institution, we are capable of assisting your organization in making better use of your significant hardware and software investment.

Why RHA?

We travel outside of our engagements, arriving early on the first day and working a full final day.
We are all former Fiserv Premier® MIS users/managers with up to 37 years Operational banking experience, the majority of those years are hands-on with Fiserv Premier® software. Working in bank operations and management ourselves; we understand the challenges you face on a day to day basis.
Our advice to you is honest, conscientious, and unbiased.
We come to you with proven ways of doing things which we formulated from working solutions at other banks. We work with clients on a regular basis, our advice is the result of our first hand experiences.
We appreciate your taking a few minutes to review summarized details and descriptions of some of our service offerings. Upon doing so why not give us a call at (603) 731-4247 or email us today, to discuss how we can assist you in making the most of your significant hardware and software investment.

We look forward to hearing from you.